Please refer to Apple's How to Upgrade guide. MacOS Ventura is the current supported operating system installed on all new Mac computers and free to upgrade to on most current model Macs We highly recommend upgrading your version of macOS as soon as possible. Apple will stop releasing security updates and the catalogue of University standard software may become incompatible as developers move to support current operating systems. MacOS 11 Big Sur – End of Support, late 2023Īpple will end support for macOS 11 Big Sur in late 2023. We highly recommend upgrading your macOS version immediately These systems will be subject to restricted or disabled network and service access. MacOS Catalina– End of Support, September 2022Īpple has ended support for macOS 10.15 Catalina and Macs running this will no longer receive security updates or support for standard University software. IT End User Computing Device Guidelines.Technology Strategy and Governance Committee.Remote Access via Virtual Private Network (VPN).Removing the Service Desk Email Channels.(Accompanied with an organized media campaign against the restriction of direct purchase and the loose criteria of partner acceptance). We've already taken legal action agaist the scammer, and further legal action against adobe. The way Adobe is handling this issue with a lose grip over the criteria to accept any partner with a bought company registration overseas is sickening and unlawful. And people are reaching out to him to buy accounts (from Adobe and other services).įailure from Adobe to do anything or at least remove him from the partner portal and recommend to buy from him means they share the same responsibility.Ĭustomers in certains regions can't buy Adobe subscriptions directly, it must be done through a partner. Plus Adobe isn't doing anything about it, and they still have him on their portal until today. It appreas that he scammed tens (maybe hundreds) of customers. The "Adobe Partner" closed all their official channels, stopped replying and unreachable. Multiple profiles they have change (Red flag? eh?)Īnother update on this issue. What should I do? How to reach out to Adobe? How can Adobe take action against these kinds of □:male_sign:Įmail I got today from Adobe about a non-genuine product. And the negative impact the inflicted on my work by their unprofessional behaviour. And because of their unresponsiveness for more than 10 days during october. I'm intending to take legal action if they commited fraud, as they may have duped 10s or maybe 100s of their customers. I received an email from Adobe saying: "One of your Adobe apps is not genuine" A red flag is that their teams keep saying: "Billing issue". Their customer services (the partner) is the worst, and they tend toģ. They (until this moment) didn't give me a refund and trying to find a reason to stall and postpone and maneuver. The partner refused to admit the issues with the software, and they say "Everything is fine on our side". And on top of this I had to download all my files, upload them, download and install PS/AI/XD/Br/Ru/Dw multiple times and yet the apps close as they show "billing issue" and sometimes "This is the last time you are using " always broken!! And they messed up my project files, I had to contact support (Adobe directly) to take back control over my Behance profile. They really did a bad job representing a partner. They offer Adobe Creative Cloud + 1TB of storage + Adobe Stock for around $30+ USD per year for individuals.Ĭontacting them on their website chancged support channel from Facebook to WhatsApp then back to Facebook.ĭuring the first month, they changed the enterprise teams more than once (3 times). I had an encounter with an Adobe Parnter.
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